Know which accounts need you, before they churn.
Zaro blends usage, support, and CRM data into one health signal, flags at-risk accounts early, and assembles the QBR from real account data.
One engine.Three layers.
For CS, that context is your product usage, support tickets, and CRM - continuously blended into one workspace so account health is a live signal, not a quarterly guess.
Agents keep your data alive
Workflows and agents continuously pull, enrich, and summarise context from wherever it lives - databases, SaaS APIs, the browser, deep search, Slack, and email. Not a one-time sync, an ongoing process.
One shared, audited layer
Not per-user memory. The whole team reads and writes to the same context, and every change is versioned - you can see which person or agent touched what, and when.
Apps and actions on top
Build dashboards, chatbots, and internal apps on that context in plain language. And the loop closes: those apps trigger agents back out into the world to do the next thing.
Health, risk, and QBRs,without the manual pull.
We are building this with early CS partners. Here is the shape of it - come shape it with us.
Customer health scoring
Usage, support, and CRM data blended into one health signal, so you see the whole account instead of one tab of it.
Churn & renewal risk
An agent flags at-risk accounts before the renewal conversation, while there is still time to act.
QBR auto-generation
The quarterly review deck assembled from real account data, so the prep is done before the call is booked.
Support knowledge chat
Cited answers pulled from docs, tickets, and Slack for support reps or customers - the Research & Knowledge chatbot, reused.
Quarterly health guesses
risk flagged weeks early
Quarterly health guesses
risk flagged weeks early
Explore the toolsbehind every solution.
Every solution above is the same engine, pointed at a different job. Here is what it is made of.
Frequently asked questions.
Catch churn early.Renew with confidence.
Want to shape the CS surface with us? Let's talk.